Employees may work with any of the Track-IT Timesheet Entry Tools™ for timesheet and expense data entry. Each simple to use tool shows the employee only their manager assigned tasks, so that this employee may only enter time and expenses for his/her assigned projects-tasks. Each employee is given productivity feedback on a continual basis in an intuitive nature to increase efficiency.
Track-IT Timesheet Entry Tools™ include an 'employee sign off Process'. DOVICO has found from past experience that this process helps reduce incorrect project-task selection by employees, and eliminates data entry errors. This workflow process checks the timesheet for errors, verifies the time, and allows each employee a final chance to change any entries before submission to their manager. Once submitted timesheet entries cannot be modified by the employee unless rejected by their approving manager. Timesheets may be submitted as needed (daily, weekly etc.).
How is Security handled?
We know you are concerned about security within your new software purchase. With this in mind Track-IT® Suite has many built in security features and protection of your private data.
Besides an exclusive encrypted login algorithm designed by DOVICO, Track-IT® Suite has permission based security allowing for Managers to specify each employees access. Providing them with only the information that is needed by that employee to do his/her role within the organization. This powerful security integration allows dictation of tool access, and views across the entire Track-IT suite in a very easy to use interface.
Additional external security methods are also available using Microsoft SQL Server Security Accounts (requires Microsoft SQL Server software), Secure Socket Layer (SSL, HTTPS), Virtual Private Networking (VPN) and NTFS File System Security. If you have questions about security or other technical issues then please contact our helpful customer service staff.
What are our customers saying?
"Data entry is fast, and Track-IT® Suite is easy to learn to operate. It's also very accurate because you record your time as you do the work. With a manual time sheet, you can easily forget to record some time. Then, all you can do is estimate the work that was done."
- Chantal F. Engineer, Spielo Gaming International, Inc.
".. eliminates manual data entry onto time sheets therefore automatically monitor an entire project with multiple users faster and more accurately because the information can be retrieved in minutes."
- Christian B., Blue Cross of Atlantic Canada
"I've been using Track-IT® Suite for over eight years. Its estimating capabilities have minimized the time and guesswork out of preparing quotes because it provides a breakdown of jobs by specific activity. What's more, it provides excellent tracking on how a job does in comparison to the quote. It has also eliminated the labor-intensive task of preparing time sheets, and has enhanced client relationships because they know we are tracking time on their behalf accurately."
- David T., Mechanical Engineer, CONCEPT Plus, Inc.
"...their assistance has been outstanding to say the least! ...willing to go that "extra mile. I have dealt with many software support groups in the past, but this company by far outshines them all."
- Teresa R., Engineering Harmonics Inc.
"I am extremely pleased with the responsiveness from the entire team at DOVICO. Your product is terrific; your customer service surpasses even that! In today's competitive environment, few companies focus on the quality of their customer service. DOVICO has realized the value of service after the sale."
- Diane B., XTRA Corporation
Should I develop this application myself?
Off the shelf products (like Track-IT Suite) are:
- Sold in large numbers and therefore are less expensive than "creating" your own.
- Ongoing compatibility testing and upgrades are released regularly.
- Products are kept up-to-date with changing technologies (i.e. Operating systems, Databases, etc.).
- Software development companies have spent years researching and developing their applications to ensure that it is reliable and that it offers what users require.
Which option suits your needs?
Advances in information technology have created more complexity in defining costs and risks associated with building your own solution. At the same time, a high sense of urgency to make these decisions exists. When faced with the very important question of whether to buy an off-the-shelf software or to "create" your own, companies need to evaluate costs (including risks) and benefits of both alternatives. However, because costs and risks associated with in-house software development are most often underestimated, it is important to consider what could happen when a company decides to develop their own application.
What do I need to know about DOVICO?
How long has the company been in business?
A company with 10 + years experience has proven it can stand the test of time. It is preventative practice for you to ask yourself " will this company be there to support us in one to three years?". Training staff and implementing new software is too expensive to make a decision without this consideration. DOVICO has been in business since 1989.
Are they financially stable?
Although private companies don't publish their profit ratios, you will want to ask this question and get a reaction. Consider the impact of training your staff ($$$) and find out that the company is having financial trouble! Bankruptcy can be an especially detrimental blow in an ASP or Hosted solution, as you could lose your entire database (as we have seen in many cases). Rest assured, DOVICO is a profitable software company.
Does the company provide the highest level of product and service support?
Every company claims they have great customer service and support. Ways to evaluate this are to call and see if you speak to a machine or a real person. If you are greeted by a machine in normal business hours, then you are already getting a message of your importance.
