With Live Remote Support, a knowledgeable member of our technical support team may view your desktop and assist in the resolution of the problem you are encountering.

1. STEP 1: Call us Toll Free 1-800-618-8463
2. STEP 2: Receive a 6-Digit PIN code for your secure access from a DOVICO Support Representative
3. STEP 3: Enter your unique 6-digit pin code in the table below
   1. You will be prompted to download a small remote support program
4. STEP 4: Your support representative may now view your screen and share control of your applications

Note: You are always in full control of your computer at all times and may terminate your session at any time.