Live Remote Assistance

With Live Remote Support, a knowledgeable member of our technical support team may view your desktop and assist in the resolution of the problem you are encountering.

  • STEP 1: Call us Toll Free 1-800-618-8463
  • STEP 2: Receive a 6-Digit PIN code for your secure access from a Dovico Support Representative
  • STEP 3: Enter your unique 6-digit pin code in the table below
    • You will be prompted to download a small remote support program
  • STEP 4: Your support representative may now view your screen and share control of your applications **Note: You are always in full control of your computer at all times and may terminate your session at any time.

Type the code you received from your support representative and click the button to proceed: