Live Remote Assistance
With Live Remote Support, a knowledgeable member of our technical support team may view your desktop and assist in the resolution of the problem you are encountering.
- STEP 1: Call us Toll Free 1-800-618-8463
- STEP 2: Receive a 6-Digit PIN code for your secure access from a Dovico Support Representative
- STEP 3: Enter your unique 6-digit pin code in the table below
- You will be prompted to download a small remote support program
- STEP 4: Your support representative may now view your screen and share control of your applications **Note: You are always in full control of your computer at all times and may terminate your session at any time.